Privacy Policy

This is the website of IT Solution Journal News
Date Published: 9/15/2023

Our postal address is
2701 West Busch Blvd.
#271
Tampa, FL  33618

We can be reached via e-mail at info@solpub.com
or you can reach us by telephone at (813) 580-7771.

For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web site, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number.

The information we collect is used to improve the content of our Web page, and used to customize the content and/or layout of our page for each individual visitor.

With respect to cookies: We use cookies to store visitors' preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors' browser type or other information that the visitor sends.

If you do not want to receive e-mail from us in the future, please let us know by visiting us at our email removal page.

On occasion we may send you emails about products or services that we believe may be of interest. You may opt out of receiving these emails from us at our email removal page.

If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them.

Consumers can access this information by emailing a request to info@solpub.com

Upon request we offer visitors the ability to have inaccuracies corrected in contact information.

Consumers can have this information corrected by emailing a request to info@solpub.com

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

We recognize that some of the information we collect may be classified as “personal data” under UK and European Union (EU) law as it is information relating to an individual (e.g. a sole trader, a partnership, a company director, a beneficial owner, a trustee, a professional contact etc). This privacy notice provides the information in relation to the processing of personal data under UK EU law (and specifically the General Data Protection Regulation 2016/679). It applies to companies registered in the EU and United Kingdom and those outside the EU when they carry out business information activities on residents of the EU or offer goods or services to businesses in the EU. The Data Protection Officer for Q11 ASSOCIATES, LLC can be contacted on steve.hall@solpub.com.

What Information Do We Collect and Why?

Q11 ASSOCIATES, LLC processes data so that it can supply commercial data about organizations to other organizations. We use this to customize content delivery to readers of our email newsletters and other online content.

We also license or sell professional business contact information for marketing and data management purposes.

Therefore, we collect information on businesses and business professionals. This is our “Commercial Data” and includes the following examples:

  • Company and business professional contact information, including name, job title, address, phone number, fax number, e-mail address, domain names, and trade associations.
  • Detailed company profiles and statistics, including number of employees.
  • Company level content intent signals showing interest in particular topics.

Q11 ASSOCIATES, LLC does not seek to collect any information in relation to a European resident’s race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, genetic or biometric data.

Our data originates from:

  • Individual subscribers to our content
  • Data vendors

Who Do We Share This Information With?

We share our Commercial Data (and that may include personal data) we collect with:

  1. Customers — businesses and organizations with whom we enter into agreements to license or access our data. Our customers enter into agreements or licenses with us because they wish to market to companies with particular interests.
  2. Resellers — we license information to authorized resellers and third-party businesses for reselling.
  3. Service providers such as data processors and data storage providers. We closely vet such third parties before entering a contract with them, and then contractually require these recipients to only use personal data for the intended purpose of the disclosure and that they destroy or return it when it is no longer needed.

We may also disclose personal data:

  • As required or appropriate in order to protect our website, business operations or legal rights, or in connection with a sale or merger involving Q11 assets or businesses. (In the event that Q11 is purchased or sells parts or all of the business, the information collected will be considered an asset that can be transferred).
  • To a court, tribunal administrative authority law enforcement agencies, regulatory authorities, or government agencies. If based in a country outside the EU we would only comply with such a request if there was an international agreement (such as a mutual legal assistance treaty) in place.

International Transfers

We transfer personal data to recipients outside the EU and rely on adequacy decisions, data transfer agreements or other EU approved mechanisms for such transfers. Prior to transferring data out of the EU we carry out transfer impact assessments and implement any supplementary measures to ensure any data transferred will be maintained in accordance with EU requirements. If you require further information on this please contact the Data Protection Officer on steve.hall@solpub.com.

Data Retention

Personal data is stored for varying lengths depending on the nature and purpose for which it was collected. We store personal data in line with any applicable statutory minimum periods, and then review it periodically (usually annually) to ensure it is still necessary to be retained for the purpose for which it was collected. Where there is a statutory maximum for which data can be retained, such as County Court Judgements, we will delete accordingly on expiration.

Grounds of Processing

In technical legal terms we process personal data under the ground of “legitimate interest”. Q11 ASSOCIATES, LLC’s legitimate business interest is to supply readers with customized, topical content. The purpose of this processing is to enable reader to receive better content and to enable our marketing customers to target their advertising messages more effectively. We have carried out assessments of our legitimate interests and weighed these against the interests, fundamental rights, and freedoms of the individuals we process data on.

Data Subject Rights

You have the right to request from us confirmation of whether we are processing your personal data, and if so access to that information. This may take up to 28 days.

If any of your personal data is inaccurate you have a right to request rectification. We are very keen to ensure the data we hold is accurate and up to date. Please contact info@solpub.com.

You have the right to object to our processing and/or request it is deleted or restricted. In considering our response we undertake to ensure your interests, fundamental rights and freedoms are properly balanced against our legitimate interests. We will also look at whether it is still necessary to process your data for the purpose it was collected. Please contact info@solpub.com.

Before we are able to provide you with any information or correct any inaccuracies, we may ask you to verify your identity and to provide other details to help us identify you and respond to your request.

Objecting to receiving direct marketing:

We will always observe your objection to receiving either our Solution Publishing marketing or to us passing on your contact details to third parties for their direct marketing purposes: You can contact info@solpub.com and including the name, business name, address, telephone number and email address that you wish to have excluded.

You are also able to contact Q11 ASSOCIATES, LLC’s data protection officer at any time on steve.hall@solpub.com.

California Residents

California Civil Code Section 1798.83 also known as the “Shine the Light” law permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please see the Access and Correction section above for contact information.

Making CCPA Data Subject Rights Request

Starting January 1, 2020, under the California Consumer Privacy Act (the CCPA) residents of the state of California have the following rights:

Right to Know and Right to Access

You have the “Right to Know” or the “Right to Access Information About Collection, Disclosure and Sale of your Personal Information” over the past 12 months. Refer to the additional details below. Please email info@solpub.com to complete your Right to Information about Collection, Disclosure and Sale of your Personal Information request. The information you provide will only be used to fulfill your CCPA request.

The “Right to Know” or the “Right to Information About Collection, Disclosure and Sale of your Personal Information” gives you the right to request the following information:

Categories of personal information Q11 Associates has collected about you;

Categories of sources from which the personal information was collected;

Categories of your personal information that Q11 Associates sold or disclosed for a business purpose;

Categories of third parties to whom the personal information was sold or disclosed for a business purpose;

The business or commercial purpose for collecting or selling personal information; and

The specific pieces of personal information that Q11 Associates has about you

Right to Deletion

You have the Right to Deletion of information you have shared with us, subject to certain exceptions. Refer to the additional details on these exceptions below. Please email info@solpub.com to complete your Right to Deletion request. The information you provide will only be used to fulfill your CCPA request.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Right to Opt Out

You have the Right to Opt Out of the Sale of Your Personal Information, unless such personal information was collected from a government source.

Visit the Communication Preferences to opt out of marketing

Please email info@solpub.com to complete your Right to Opt Out of the Sale of Your Personal Information request. The information you provide will only be used to fulfill your CCPA request.

If you have opted out of the sale of your personal information but would like to Opt Back in, please email info@solpub.com. The information you provide will only be used to fulfill your CCPA request.

If you have logged in to this site with an email address and password, you can directly opt out of having your personal information sold by visiting the My Account page, scrolling to the bottom, checking the box for “Do Not Sell My Personal Information,” and clicking Update.

Right Not to be Discriminated Against

You also have a Right Not to be Discriminated Against for exercising your CCPA rights. You do not need to request this right, this a is a right we will always give you in regard to any CCPA rights request.

Making CCPA Requests Over the Phone

If you would like to exercise your CCPA rights over the phone, please call us at 813-738-1502 and clearly state that you are a resident of the state of California and wish to exercise your CCPA rights. We will ask for additional information to verify your identity.

An authorized agent may make a CCPA request on your behalf. The authorized agent will need to provide the information necessary to confirm your identity, as well as written and signed permission to act on your behalf. An “authorized agent” must also be a natural person or business registered with the Secretary of State in California.

We reserve the right to use a third party to verify your identity and this third party may require additional information for verification purposes. The data you provide will only be used to fulfill your CCPA request.

Please see below for the categories of personal information about California consumers that we have collected, sold and disclosed for a business purpose over the past 12 months.

  • Business Email addresses

Updating this Privacy Notice

We strive for continuous improvement in our services, processes and protecting data subject rights. We will therefore update this privacy notice from time to time. Therefore, we advise you to check this notice on a regular basis, or if requested we will send it to you on a regular basis. We are also happy to provide previous versions of this Notice on request.

Complaints

All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Any complaints of this nature should be made to info@solpub.com or the EU Data Protection Officer at steve.hall@solpub.com at:

Q11 Associates, LLC
2701 West Busch Blvd. #271
Tampa, FL 33618

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